Terms of Service

1. Acceptance of Terms

By accessing or using EntryReserve ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform. You must be at least 18 years old to use this service.

2. Platform Description

EntryReserve is an online marketplace that connects ticket buyers and sellers. We facilitate auction-style and fixed-price ticket transactions. We are not a ticket seller, box office, or venue. We do not own, hold, or guarantee any tickets listed on the Platform.

3. Bidding & Purchases

All bids are binding. When you place a bid, you are entering a binding commitment to purchase the ticket(s) at that price if you are the winning bidder. Proxy bidding may automatically increase your bid up to your specified maximum amount.

Buy Now purchases are immediate and final upon confirmation.

4. Pricing

Tickets may be listed above or below face value. Prices are set by individual sellers and event organizers. EntryReserve does not set, regulate, or guarantee ticket prices.

5. No Refund Policy

All sales are final. Refunds are only issued if an event is cancelled by the organizer. EntryReserve is not responsible for postponed, rescheduled, or relocated events.

6. Seller & Organizer Responsibilities

Sellers and event organizers are solely responsible for the accuracy of their listings, the validity of tickets sold, and the fulfillment of event obligations. EntryReserve does not verify ticket authenticity.

7. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

8. Prohibited Conduct

You may not: list fraudulent or non-existent tickets; manipulate auctions through shill bidding; use bots or automated tools; or violate any applicable laws including ticket resale regulations in your jurisdiction.

9. Limitation of Liability

EntryReserve is provided "as is" without warranties of any kind. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Platform, including but not limited to denied entry, cancelled events, or invalid tickets.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the Platform after changes constitutes acceptance of the updated terms.